FAQsluke
We strive to make every aspect of your purchase and flight as simple as possible.
To help you make the perfect choice, we’ve listed our most frequently asked questions and answers below.

Of course, if you’re still unsure and you’d like to talk to us, we’d love to hear from you. You can reach us via our contact page.


Who are we?

Vintage Flying is operated by Jasta Binks Aviation Ltd (JBA).  Registered Office: 4 Scorney, Fenstanton, Huntingdon, Cambs, PE28 9QG

Where can I buy a voucher?

You can buy a voucher directly from us on this website. Just go to our shop and place your order.

Should I bring anything with me?

You must bring some form of photo I.D. (driving licence, passport are acceptable). You should also bring the credit/debit card you used to make your booking.

What will I get?

A voucher for one of the trial flight experiences as advertised on our website. This voucher is for one person for one flight*.  This voucher MUST be presented on the day that you undertake your trial flight experience.

When can I fly?

The flying season usually runs from the beginning of March to the end of October.

Scheduled bookings cannot normally be made during the closed season (November to February inclusive). However, should good flying weather present itself, JBA may operate flights during this closed season on a short notice stand by basis. If you would like to fly during the closed season JBA will hold your details and availability on our stand by list and will contact you at short notice if operations are feasible.

No guarantee can be made as to availability of the activity on any particular day at any particular location. JBA advise you to book as early as possible before your preferred date

How do I book my flight?

The recipient of the personalised voucher must contact JBA to book the date of their activity. A booking must be made within 9 months of the date of purchase of the voucher otherwise, not withstanding the period of validity of the voucher, the voucher will be forfeit. We always confirm bookings so if you forward your confirmation by post and hear nothing from us then please contact us by telephone. We can accept no liability for any booking confirmations which may be lost in the post. Booking of flights is the responsibility of the voucher user.

What about the weather?

We cannot control the weather. If the weather is unsuitable on the day you have booked, we will rebook your flight for an alternative date. Refunds are not available. The decision of the Pilot in charge on the day is final and not negotiable.

What other factors might affect my flight?

We will do our utmost to make your trial flight experience a memorable & happy experience, however operational concerns such as airfield constraints, pilot illness, aircraft serviceability, etc, might cause your flight to be rebooked for an alternative date, or in an alternative aircraft. The decision of the Pilot in charge on the day is final and not negotiable.

Are there any restrictions on who may fly?

Maximum Weight:-
Tigermoth 18 stone/115KG

Height:-
Maximum 6 foot 4 inches/195 centimetres
Minimum – at Pilots Discretion for operational safety only.

Age:-
No Maximum.
Minimum: 16 Years old.

Do I need to be super fit?

The user will need to be agile enough to get in and out of the particular aircraft or equipment in use and must be medically fit enough to fly.

It is up to the voucher user to ensure they are fit to fly. We are not medically qualified to give an opinion on this.

If the user has any doubts about medical fitness, they must consult their doctor prior to purchasing the voucher.

A user must not fly if they have any serious medical condition (including heart complaint, epilepsy, fits, severe head injury, high blood pressure, severe asthma, incontinence).

JBA will do their utmost to fly those with disabilities/reduced mobility provided that they will not compromise the safety of the aeroplane, the pilot and passenger. However given the nature of the activities undertaken, JBAs discretion is absolute. All serious medical complaints or disabilities must be disclosed when booking. If we are unable to assist with a particular requirement, we may be able to recommend an organisation who can help.

Should any complaint of the nature outlined above present itself between the point of booking and the flight taking place the user has an absolute obligation to notify JBA immediately. Should such a complaint be revealed on the day of the flight JBA reserves the absolute right to refuse to undertake the flight with the user as passenger.

JBA reserves the right to request a medical certificate if necessary.

Where can I buy a voucher?

All vouchers must be purchased from our website at www.fighterpatrol.co.uk

Vouchers are for one person, for one flight experience.

The voucher must be presented to us on the date that you undertake your flight experience. No voucher, no flight.

By purchasing a voucher you agree on behalf of yourself or the person for whom the voucher is intended to be bound by these terms and conditions in their entirety.

How can I pay?

We accept PayPal, cheque or BACS at the moment.

Where will you send my voucher?

The voucher will be posted out by Recorded Delivery to the address of the payee. Vouchers will not be posted to alternative addresses.

How long is my voucher valid for?

Unless otherwise agreed by us in writing at the outset, all JBA vouchers are valid for 9 months from date of purchase.

Can I extend my voucher validity period?

Vouchers can be extended any time in the last month of validity at JBA’s discretion subject to payment covering any price increases over and above original voucher cost and an extension fee (Currently £25). This extension will be for a maximum of three months and the voucher can only be extended once.

Can I transfer my voucher?

As all J.B. Aviation vouchers are personalised to the individual recipient. In exceptional circumstances a transfer may be arranged, however transferring the voucher to a new recipient will incur a transfer fee (currently £25). The new recipient must sign & accept these terms & conditions. The transfer is at the discretion of JBA.

Can I resell my voucher?

The voucher may not be resold to a third party. If this happens the voucher will be forfeited.

What if I want a refund?

Vouchers are personalised and not normally refundable. *(Unless they are returned within 14 days of purchase)

What is your exchange policy?

You may be able to exchange your voucher for a different type of flight from JBA, but you will need to pay any difference in the cost. Refunds will not be given if the chosen activity is cheaper than the original purchase.

What will happen if I don't show up?

If you book a flight and do not turn up, or if you turn up late and miss your slot, you are not entitled to rebook or refund.

If you cancel due to unforeseen ill health a partial refund may be available on production of a Doctor’s letter. If this is a pre-existing condition no refund will be made.

Can I change my booking?

Once you have booked your flight experience date you may find it necessary to reschedule.

Please note we require at least 7 days notice to make any amendments to the date or time.

The maximum number of amendments by you to the booking is 2. After that you must either use the voucher on the next offered flight or it will be forfeited. If you find yourself permanently unable to fly we urge you to consider transferring the voucher to a friend/family member.

There is no charge for rescheduling due to inclement weather. No charge for one change if more than 4 weeks before booked activity date.

A small fee (currently 10% process fee) if the activity date is changed once less than 4 weeks before the booked activity date. This additional sum to be paid at the point of confirmation of change.

We cannot accept any responsibility for any loss arising from any delay or cancellation of the activity.

What should I do on the day?

Prior to travelling to the airfield Participants must telephone us to ensure that weather/operational conditions are suitable for the flight to take place.

Participants should wear casual clothing and flat, practical enclosed footwear. You are invited to bring gloves with you if it is a cold day. JBA will provide a flying jacket, head set & goggles.

Loose articles must be left on the ground and all items are left at the owners risk. For this reason we recommend you do not bring valuables.

You will meet with & receive a full briefing from your Instructor. Please note for operational reasons this briefing may be given either individually or to a small group of voucher users. Spectators are not permitted at the briefing.

Flight Times are calculated as “chocks-off to chocks on”.

Can I bring friends & family to watch?

Spectators are welcome although the bulk of the action takes place away from the airfield. The Spectators will of course be on a live airfield and are expected to abide by all byelaws and regulations thereon. On no account will spectators be allowed ‘air side’, by attending the spectators agree to follow all directions given by JBA and airfield personnel. Animals are prohibited on most airfields.*

*[Derby Aero Club welcome friends & families. Well behaved dogs are permitted (as long as they are kept on a lead). Refreshments are not on sale, however you are most welcome to bring a picnic with you. Picnic tables are usually available. Please do not allow your spectators to bring kites or footballs to the airfield. Inappropriate behaviour by spectators will result in them being asked to vacate the premises immediately. ]

JBA reserves the right to modify these terms & conditions should the need arise.

All information provided by JBA remains copyright of JBA and may not be reproduced or disseminated without the consent of the copyright owner.